Auckland, 29 September 2025 – The Consulate General of India (CGI) in Auckland has released updated working hours, contact details, and emergency procedures to make services more accessible for the Indian community across New Zealand.

Public Working Hours

(Closed on Saturdays, Sundays, and Public Holidays)

  • Submission of Applications (in person, by online appointment): 09:30 am – 12:30 pm
  • Public Enquiry (in person, by online appointment): 09:30 am – 12:30 pm
  • Delivery of Documents to Applicants: 04:00 pm – 05:00 pm

To book an appointment, visit the official website: www.cgiauckland.gov.in

Contact Information

Address:
Consulate General of India, Auckland
Level 14, SAP Tower
151 Queen Street, Auckland – 1010

General Contact (working hours only):
📞 +64 223 628 904 (9:30 am – 5:30 pm)

Emails:

Emergency Contact (24×7)

📞 +64 212 227 651

⚠️ Important:

  • This number is only for genuine emergencies such as death or medical emergencies.
  • It is not for routine status checks or general enquiries.
  • Send a brief SMS outlining the emergency and required service. Documentary evidence will be requested.

Emergency Public Hours

  • If urgent consular assistance is required, send a message in advance to the emergency contact with details and evidence.
  • Supporting documents must be provided during the designated emergency hours (2:00 pm – 4:00 pm).

Before You Call

  • Most application process details are already available online at www.cgiauckland.gov.in.
  • CGI Auckland encourages written communication for record and accountability.
  • No status enquiries are provided over the phone.
  • Due to high call volume, phone lines may be busy; email is the preferred channel.
  • Include full details (name, passport number, application/file number, postal address, phone number, mode of submission, date) when emailing. Incomplete queries may not be answered.

Community Reminder

The Consulate General of India, Auckland, urges all applicants to plan visits through the online appointment system and keep emergency contacts reserved only for genuine cases. Staying informed and following the correct channels ensures quicker responses and avoids delays.

For more details, visit: www.cgiauckland.gov.in